Claims

Emergency Repairs

We know that for many, the true value of an insurance policy is only realised when it’s time to make a claim. That’s why we endeavour to make the claims process smooth and stress-free.

Claim support guidelines

In the event of a claim, we ask that you contact us as soon as is practical. If the claim occurs outside business hours, please note that many insurers have 24 hour claims hotlines.

Please always contact our office to advise us, even if you have notified the insurer directly. This will help us to keep track of your claim and to ensure that the claim is monitored by our team.